Text or Call?
the choice is yours
Although you are not obligated to text us instead of calling, there are a number of advantages for doing so.
When you text a service, your request arrives directly onto our phones. This eliminates the necessity of the dispatcher trying to figure out which messenger is closest to the pick up location. Instead, the closest messenger informs the dispatcher, the package gets picked up and everything is golden.
Once you text your request, it immediately becomes searchable data on our mail servers. If the day ever comes when you need information about a particular delivery, all we have to do is pull out our iPhone, search our database and call you or email you right back.
Pretty sweet no?